Mission: To serve and support the public and members of the Unified Police Department
The Technical Services Division provides several behind-the-scene services to UPD members and citizens alike. These services are vital to the successful operation of the UPD and other law enforcement agencies that might contract with the UPD for services.
- These services are provided and managed by forty-five civilians and three sworn employees
- Records Management
- Property and Evidence Management
- Communications Equipment Management
- Fleet Management
Enforcement Services manages the Government Records Access Management Act (GRAMA) compliance, Alarm Permitting for business and residential alarm permits for the Unified Police Department and it's member cities, compliance with the Alarm Ordinance, Law Enforcement Tow Truck Rotation management and compliance, archiving of Unified Police Department Records, and training on Mobile Report Entry (MRE), and Records Management System (RMS).
The Government Records Access Management Act (GRAMA), provides citizens the right to access "Public" data maintained by the Unified Police Department. GRAMA requests for records can be mailed or delivered to the Technical Services Division front counter, located at the Sheriff's Office Administration Building, 3365 South 900 West, Salt Lake City, Utah, 84119. For further details on services provided by the Enforcement Services Unit, please call 385.468.9755, during normal business hours. This unit reports to the Technical Services Division Records Manager.
For Jail records, contact Salt Lake County Sheriff's Office Records Unit.
Records Front Counter/Written Fax Unit
The Records Front Counter Unit and staff are responsible to provide and release accurate information to the public, outside agencies, the courts, insurance companies and to the Unified Police Department personnel, per GRAMA and Unified Police Department Policy, on a daily basis, and in a courteous and timely manner They must have knowledge of all available GRAMA laws, Unified Police Department data systems, including BCI and NCIC, in order to have the ability to perform research and provide the information being requested. This is done by phone, personal contact at the front counter window, and/or by FAX request. This unit reports to the Technical Services Division Records Manager.
RMS Report/Citation/Traffic and NIBRS Unit
The RMS transcription queue processes all the incoming events sent electronically to the RMS (Records Management System) queue. Events include traffic citations, incident reports (G.O.'s), property reports, supplemental reports and street checks. The Traffic Desk processes all incoming crash reports by entering the data from a hard copy accident report and forwards original reports to the State of Utah. The Traffic Citation Desk enters data into the RMS from hard copy traffic citations received from the field. They also transcribe traffic citations sent electronically to the Transcription Queue by Taylorsville Police Department. The Summons/CD Desk processes all misdemeanor citations (Adult and Juvenile) and enters data events. The RMS Scanning Desk scans paper documents into the RMS and attaches them to related events (i.e., a witness statement taken at the scene of an accident is attached to a DI-9 Traffic Report). NIBRS/Late Report Desk ensures that all incident reports are NIBRS compliant. Corrects IBR errors and submits monthly RMS extract of offense data to BCI (Bureau of Criminal Identification). This desk is also responsible for monitoring late reports for the entire Unified Police Department. This unit reports to the Technical Services Division Records Manager.
Communications Equipment Management Unit
The Communications Equipment Management Unit is responsible for purchasing, disseminating, and repairing mobile and handheld radios, mobile data computers, and cellular telephones for all officers and UPD vehicles. Additionally, this unit manages the operation of the UPD recently upgraded paging system. We extend these services to several other County departments and many non-County personnel that partner with the UPD.
In addition to the preceding assignments, this unit manages and deploys the Mobile Communications Command Post on a variety of events. These events include but are not limited to SWAT callouts, missing persons, Search & Rescue operations, and numerous community events. This vehicle is equipped with the latest communications technology, and is ready to roll at a moments notice.
Fleet Management Unit
The Unified Police Department's Fleet Management Unit has the large task of managing and maintaining a fleet of approximately four hundred and eighty five vehicles. This undertaking includes replacing one third of the fleet annually. Replacing vehicles consists of ordering and outfitting the vehicles with multiple types of equipment, and assigning them to UPD members. It also requires removing the equipment from the replaced vehicles and preparing them for their next destination.
On average, the Fleet Management Unit will coordinate maintenance, repairs, and equipment switch-out of 10-15 vehicles per day. If this were not enough, they also complete all paper work, and solicit insurance estimates if a vehicle is involved in an accident, vandalized, or damaged in any way. This team of two is heavily involved in County fleet meetings where they provide valuable input on the costs and reliability of future UPD vehicles.
Property and Evidence Management Unit
The UPD Property/Evidence Unit is responsible for processing all incoming evidence and ensures the integrity of the chain of custody for court proceedings. This unit meets or exceeds all local and national evidence-processing standards for items received.
The unit also accepts found or abandoned property. This includes found and recovered stolen bicycles. Found property is held for ninety days while we attempt to locate the owner. In many situations the property is released to the finder after ninety days has elapsed. Approximately 39,000 items are received and\or disposed of on an annual basis. The Property/Evidence Unit is also responsible for licensing all bicycles in Salt Lake County.
In addition to tracking evidence and found property, the Property/Evidence Unit purchases, inventories and disseminates property to UPD members. The unit also prints 95% of UPD pamphlets and other printed material. The Property/Evidence Unit currently contracts with other law enforcement agencies for evidence storage services.
This unit is staffed with seven full time civilian employees including a supervisor, and employs four part-time processors. It is nationally recognized by the International Association of Property/Evidence and is known to be a model for other law enforcement agencies.